Ordering Guide
1. SEWP VI Contract Overview
The NASA Solutions for Enterprise-Wide Procurement VI (SEWP VI) contract is a government-wide acquisition contract (GWAC) for information and communications technology (ICT) products, services, and audio-visual solutions. It is an indefinite delivery, indefinite quantity (IDIQ) contract with a 10-year ordering period.
2. Company Overview
Vortex Federal is a Service-Disabled Veteran-Owned Small Business delivering information technology products, services, and solutions to federal government customers. The company has ten years of federal IT integration experience, including enterprise server and storage deployments, network modernization, and audio-visual installations for civilian and defense agencies.
Vortex Federal is CVE-verified as an SDVOSB and holds CMMI and ISO 9001 certifications.
3. How to Obtain a Quote
Submit a Request for Quote (RFQ) via the NASA SEWP Quote Request Tool (QRT).
Sales Contacts
4. Installation, Warranty & Support
Standard warranty terms, extended warranty availability, installation policy, technical support, software support, and RMA process. Support contacts listed on the Support page.
5. Troubleshooting Problematic Orders
If you experience an issue with your order, contact our support team first. Escalation contacts are available on the Support page. Typical resolution timeframe: 24 - 48 hours for standard issues.
6. Fair Opportunity
Per FAR 16.505(b)(1), all SEWP VI contract holders within the same group and set-aside category are given fair opportunity to be considered for each delivery order exceeding $10,000. The QRT system satisfies this requirement by issuing RFQs to all eligible contract holders simultaneously. View full clause →
7. Related Resources
QRT: sewp.nasa.gov/qrt
Corporate: vortexfederal.com
SEWP PMO Helpdesk: help@sewp.nasa.gov · 301-286-1478